Returns & Exchanges
At Litespeed Bicycles, we stand behind the performance and craftsmanship of our titanium frames. If your purchase does not meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Shipment
Carefully pack your item in its original packaging, ensuring all components and documentation are included to prevent damage during transit.
Label and Ship
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing